FREE REVISION POLICY

Last updated on 28th May 2024

The following terms and conditions govern the use of this Website, which is owned and operated by Thesis Ace Writers. The company reserves the unilateral right to modify, amend, or delete any provisions of its policies at any time without prior notice. Users are advised to review these terms regularly to stay informed of any changes.

REFUND AND ORDER CANCELLATION POLICY

This policy outlines the terms under which cancellations and refunds may be requested by users. Please note the following conditions:

  • Payment Structure: Orders require a two-part payment process. The initial payment, constituting 50% of the total quote, is required upfront. The remaining balance is due as the final payment. orders above INR 5,000, a two-part payment system is used, with 60% as the initial payment and the remaining amount as the final payment.
  • Non-Refundable Advance: The initial advance payment is non-refundable if the order is not canceled within 12 hours of placement.

REFUND ELIGIBILITY OF AFVANCE PAYMENT

  • 1)If the order has not been assigned to a writer and the cancellation request is made within 12 hours of order placement, 90% of the initial advance payment will be refunded.
  • 2)If the order has been assigned to a writer and the cancellation request is made within 12 hours of order placement, 50% of the initial advance payment will be refunded.
  • 3)Final Payment: The final payment must be made before the delivery of the completed work. Once the work is delivered, it is considered final and non-refundable. Clients are entitled to one major revision and two minor revisions if requested within three working days from the date of delivery.

Delivery Flexibility: Clients should allow for a delivery window of +/- two working days surrounding the specified deadline to accommodate any unforeseen delays.

Completion and Delivery: It is the company's strict policy that no work will be delivered without full payment being received.

Clients are encouraged to review these terms carefully and contact us with any questions regarding our refund and order cancellation policy.

Any disputes or inquiries concerning this agreement or its subject matter shall be directed to a single arbitrator appointed by the party initiating the dispute. The arbitrator's decision shall be conclusive and binding on all parties. The arbitration proceedings will be held in Guntur (Andhra Pradesh), and any legal disputes will fall under the jurisdiction of the courts in Guntur (Andhra Pradesh), India. Prior to pursuing arbitration, the party with a complaint must notify the firm through support@thesisacewriters.com.